Terms of service
Last updated: 18th October 2025
OVERVIEW
This website is owned and operated by RedoxBox® Europe SL. Throughout the site, the terms “we”, “us”, and “our” refer to RedoxBox® Europe SL.
This is our imprint:
RedoxBox Europe SL
Miguel Yuste 29
Madrid 28037, Spain
VAT#: ESB44581684
Contact email: customer.care@redoxbox.com
RedoxBox® Europe SL offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor violate any applicable laws in your jurisdiction.
You must not transmit any malicious code, viruses, or destructive content.
A breach of these Terms will result in immediate termination of Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment data) may be transferred unencrypted over networks. Credit card information is always encrypted.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without express written permission.
Section 3 - Accuracy, Completeness and Timeliness of Information
Information on this site is provided for general information only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify site content at any time without obligation to update prior information.
Section 3.1 - Scientific and Medical Disclaimer
The purpose of www.redoxbox.com is informational only. Any scientific or medical information appearing on this site should not be interpreted as medical advice.
RedoxBox Europe SL does not guarantee the accuracy or applicability of scientific or medical content and accepts no liability arising from its use.
The information provided does not replace professional medical advice. RedoxBox Europe SL does not practice medicine.
To put it simply: “RedoxBox Europe SL does not provide medical advice.”
Section 3.2 - Product Intended Use
RedoxBox products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Section 3.3 - Individual Responses
Individual responses may vary. Consult a qualified healthcare professional before use, especially if pregnant, breastfeeding, or under medical treatment.
Section 4 - Modifications to the Service and Prices
Prices are subject to change without notice.
We may modify or discontinue the Service at any time without liability.
Section 5 - Products or Services
Products may be available exclusively online and subject to return only in accordance with our Return Policy.
We do not guarantee that product visuals are accurately displayed on all devices.
Section 6 - Billing and Account Information
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and current purchase information.
Section 7 - Optional Tools
Third-party tools are provided “as is” without warranties.
Section 8 - Trademarks & Third-Party Links
RedoxBox, TauBiotic, AmpBiotic, and related logos are trademarks owned by the RedoxBox group and/or its affiliated entities in various countries and territories, including the United Kingdom and the European Union.
Other product names, logos, designs, titles, or phrases may be trademarks of third parties and are used solely for identification or descriptive purposes. No use of any third-party trademark implies affiliation, endorsement, or sponsorship.
Third-party links may direct you to external websites. We are not responsible for third-party content, accuracy, or practices.
Section 9 - User Comments and Submissions
We may use, edit, or distribute user submissions without obligation or compensation.
Section 10 - Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 11 - Errors and Omissions
We reserve the right to correct errors or inaccuracies at any time.
Section 12 - Prohibited Uses
You are prohibited from unlawful use, infringement, harassment, data harvesting, or interference with security features.
Section 13 - Disclaimer of Warranties; Limitation of Liability
The Service is provided “as is” and “as available”. Use is at your sole risk.
To the maximum extent permitted by law, RedoxBox Europe SL shall not be liable for indirect or consequential damages.
Section 14 - Indemnification
You agree to indemnify and hold harmless RedoxBox Europe SL and its affiliates from claims arising from your breach of these Terms.
Section 15 - Severability
If any provision is deemed unenforceable, the remainder shall remain in effect.
Section 16 - Termination
These Terms remain effective unless terminated by either party.
Section 17 - Entire Agreement
These Terms constitute the entire agreement between you and RedoxBox Europe SL.
Section 18 - Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain and the European Union.
Section 19 - Changes to Terms
We reserve the right to update these Terms at any time.
Section 20 - Contact Information
RedoxBox Europe SL
Miguel Yuste 29
Madrid 28037, Spain
VAT: ESB44581684
Email: customer.care@redoxbox.com